Floriography may amend this Agreement at any time by posting the amended Agreement on the Site and by notifying you of such amended Agreement through the email address you have provided us as a contact email (“Contact Email”), and you agree that you will be bound by any changes to this Agreement. For your convenience, the date of last revision is included at the top of this page. We may also seek your consent to be bound by an amended Agreement when you use the Service and you also agree that we may also seek your consent to be bound by the updated Agreement through the Contact Email and that if we do not receive any response to such request, we may terminate your rights to use the Service seven days after sending such request. If at any point you do not agree to any portion of the then-current version of this Agreement, you must immediately stop using the Service, cease any ordering, and not renew your subscription service. Floriography may make changes to the Service at any time. You further understand that Floriography may discontinue or restrict your use of the Service for any reason or no reason with or without notice. If you do not agree to any part of the Agreement, you should discontinue your use of the Service.


By using the Service, you represent that you have read and consent to our Privacy Statement which is incorporated into this Agreement by this reference.Floriography may revise the Privacy Statement at any time, and the new versions will be available at the above link. If at any point you do not agree to any portion of the Privacy Statement, you must immediately stop using the Service and not renew your subscription service. Without limiting the foregoing, you authorize us to share your information with third parties used to process your order like stripe.com. We strongly advise you to read each of their privacy policies.


You acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, credit card, PayPal, or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction. We reserve the right, with or without prior notice, to (1) discontinue or limit the available quantity of any product or aspect of the Service, (2) honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; and (3) refuse to allow any user to purchase a product or deliver any product to a user. When you purchase products through the Service, you (a) agree to pay the price for such products set forth in the Service, all shipping and handling charges and all applicable taxes in connection with your purchase (the “Full Purchase Amount”) and (b) authorize Floriography  to charge your credit card or other payment method for the Full Purchase Amount. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable.

Payment can be made by credit card, debit card, or through PayPal or other means that we may make available. Orders will not be processed until payment has been received in full, and any holds on your account by PayPal or any other payment processor (including stripe.com) are solely your responsibility.

If you purchase a subscription for repeated deliveries, then you hereby authorize Floriography to bill your credit card for the amounts and at the intervals described on our Service (or at approximately those intervals, to accommodate for holidays and other irregularities), until you terminate your subscription, until the end of the subscription period, or indefinitely if you decide to purchase an open-ended subscription. In cases where your credit card expires, is cancelled, is over the limit, or is otherwise declined for any reason, we will not continue to deliver bouquets or renew your subscription, though we may, but are not obligated to, contact you to notify you of the issue.


Floriography provides a discount for referrals, as well as a discount for subscription plans and/or pre-paid purchase plans. These promotions may be altered by information published on our Service, and if any information is conflicting, the terms most beneficial to Floriography shall prevail and take effect. We may refuse to provide such discounts for any reason including, but not limited to, fraud, mistake on the part of our publication of information, actual or expected financial hardship, sale of all or part of our business, or any other reason at our sole discretion. Discounts, Promotions, and Store Credits of any kind may not be combined unless at our sole discretion. Subject to the specific terms of any offer, discounts offered for subscriptions and/or pre-paid purchases will be forfeited if the subscription or pre-paid orders are cancelled before completed, and in such case we reserve the right to reverse any discounts provided and retroactively charge you the full retail price for any orders fulfilled as part of such subscription or pre-paid purchases. In these cases, we may offset the amount of the voided discounts from any refunds that you may be entitled to.

Discounts or other financial benefits given in reward for referring other users to us may be considered a taxable benefit by any revenue agency having jurisdiction over you, which you are solely responsible for, and you should consult an accountant and/or tax attorney in your jurisdiction to determine your tax liabilities incurred as a result of participating in our referral program.  Should a user abuse the referral program through fraudulent activities such as referring oneself, creating multiple accounts or other such tactics which constitute theft and/or fraud, we may notify the authorities and you may be prosecuted under statutes including 18 U.S.C. § 506 No Electronic Theft Act, 18 U.S.C. § 1029 Fraud and Related Activity in Connection with Access Devices, 18 U.S.C. § 1030 Fraud and Related Activity in Connection with Computers, or other similar laws or statutes.  We reserve the right to charge any payment method on file the full retail price of all deliveries under any account deemed to be fraudulent, and these charges may include any amounts previously discounted in a previous promotion.


Except as provided for replacement bouquets below, there are no refunds or returns for the goods purchased on the Service. All sales are final. You may receive a replacement bouquet only if: (1) you contact us in writing via email at hello@floriographyflowers.com requesting a change or cancellation by our designated deadline as stated on the order page, and (2) the wrong item was delivered, or if the bouquet arrives in substandard condition, or if the bouquet is delivered after the delivery date or never delivered at all, and (3) if the bouquet arrived in substandard condition, then a photograph of the bouquet must be attached to the customer service request at hello@floriographyflowers.com Replacement bouquets cannot be transferred for value or redeemed for cash.


Floriography may, at any time, revise or change the pricing, availability, specifications, content, descriptions or features of any products sold or services offered through the Service. The inclusion of any products or services through the Service at a particular time does not imply or warrant that these products will be available at any other time. We reserve the right to change prices for products displayed on the Service, or the Service, at any time, and to correct pricing errors that may inadvertently occur. All such changes shall be effective immediately upon posting of such new product prices to the Service.


Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. We reserve the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, then we will refund the billed amount.